Bathroom

Replace one cracked ceramic wall tile

A single cracked wall tile in a bathroom or kitchen backsplash can usually be swapped out without touching the rest of the wall. The job is mostly patience: cut out the grout, then break the bad tile into small pieces with light hammer taps on a cold chisel. Rushing or prying is how good tiles next to it get chipped. Before you start, make sure the wall behind is solid and dry. A crack can be a sign of water damage, and then a new tile won't fix the real problem.

Hands tapping a cold chisel with a hammer to break out a cracked white subway tile on a taped-off kitchen backsplash
Light taps on a chisel break the old tile without harming its neighbors.
Quick answerPress and tap the tiles around the crack. If they feel solid and the wall isn't soft, you can replace the one tile. Wear safety glasses. Cut out the grout, tape the neighbors, score an X across the tile, and tap it out from the center with a hammer and cold chisel. Scrape the old adhesive flat, set a matching tile with adhesive and spacers, then grout once it cures.
Worth checking firstFind a matching tile before you break anything. Look for a leftover box in the garage, basement or under a sink. If there isn't one, take a broken piece to a tile store to match the size, color and thickness. A fine hairline crack in a solid tile is often only cosmetic, so you can also leave it until you have a match.
Hard2–3 hrs, plus 1–3 days curing$15–40
Front view of a tiled bathroom wall with one cracked tile in the middle, painter's tape on the edges of the tiles around it, grout joints, a scored X across the cracked tile, and a cold chisel held to its center with a hammer above
Cut out the grout joint (1) all around. Score an X (2) across the tile. Painter's tape (3) protects the neighbors. Tap the cold chisel (4) lightly with the hammer (5) to break the cracked tile (6) out from the center.

How a wall tile is held on

Each wall tile is stuck to the wall with a thin layer of adhesive. That's either a cement-based thinset mortar or a premixed adhesive, sometimes called mastic. The adhesive sits on drywall, cement board or an older mortar bed. Grout fills the joints between tiles. It locks them together and keeps out water and dirt. Because grout bonds the edges, you can't just pull one tile off. You have to cut the grout first, or the force passes into the tiles next to it and chips them.

A tile cracks for a few reasons. Something hard hit it, the house moved, or the wall behind is flexing or wet. A crack from a bump is a one-tile problem. A crack plus tiles that sound hollow when tapped, loose grout, or a soft spot in a shower wall points to water behind the tile. In that case the backing may be rotting, and mold can grow inside the wall. That needs a bigger repair than one tile.

Why a wall tile cracks

Impact

A dropped bottle, a towel bar yanked loose or a door handle hitting it.

House settling or wall movement

Cracks may run across several tiles or follow a stud.

Water damage behind the tile

Hollow-sounding, loose tiles or a soft wall in a shower.

Drilling or screwing into tile

A crack spreads from a hole for a hook or holder.

Weak original adhesive

Spots with little adhesive let the tile flex and crack.

Heat or cold near a fixture

Less often, a tile by a hot pipe or vent may crack.

What's happening?
You noticeLikely causeStart at
Crack with hollow tiles or a soft wallCheck the wall first; may need a proStep 1
One cracked tile, wall feels solidCut out the grout around itStep 2
Grout is outScore an X and tap the tile outStep 3
Old adhesive left on the wallScrape it flatStep 4
Opening is clean and flatSet the new tileStep 5
Tile is set and curedGrout, seal and caulkStep 6
Protect your eyes, check for asbestos and mind the outletsWear safety glasses the whole time you're chiseling. Tile chips fly fast and have edges like glass. Wear gloves to handle broken pieces. In homes built before about 1980, old tile adhesive and some mastics may contain asbestos. Don't chisel, sand, grind or scrape old adhesive until a sample is tested by a trained, accredited professional. If you're working within reach of an outlet or switch, turn its breaker off first. If the wall behind the tile is soft, wet or moldy, stop and call a pro.

Let's fix it

0 of 6 done
  1. Check the wall and find a matching tileTap the cracked tile and the tiles around it with the handle of a screwdriver. Solid tile sounds sharp. A hollow, dull sound means the adhesive has let go. Press on the cracked tile. If it moves, or the wall feels soft, look for loose grout or dark stains. In a shower, those signs often mean water got behind the tile. Stop there and call a tile pro, because the backing may be rotted or moldy. If the wall is solid, look for a spare tile. Match the size, color, finish and thickness. Many older bathroom wall tiles are 4-1/4 inches square, but measure yours. A hairline crack in a solid tile can wait until you have a match.
    Something went wrong?
    • I can't find a matching tile Take a broken piece to a tile store. If nothing matches, some people swap in a contrasting accent tile. You could also move a tile from a hidden spot, like behind the toilet.
    Screwdriver handle tapping a cracked white wall tile, with sound lines showing a sharp sound from solid tile and a dull sound from a hollow one
  2. Cut out the grout and tape the neighborsPut on safety glasses. Turn off the breaker if an outlet or switch is within reach of the tile. Wall tile joints are often 1/16 to 1/8 inch wide, so a thin carbide blade fits best. Put on a dust mask. Run a grout saw back and forth along each joint around the cracked tile. Or use an oscillating tool with a grout blade at low speed. Keep the blade in the center of the joint, and go down until you see adhesive or the wall. Take light passes rather than forcing it. The blade can slip and scratch the next tile. Then put painter's tape along the edges of the tiles around the opening. It helps protect their glaze from chips and slips. Vacuum the dust as you go.
    Something went wrong?
    • The saw keeps jumping out of the joint Start with short strokes to cut a shallow groove. Then lengthen them. A carbide-tipped hand saw is slower but easier to control than a power tool.
    Grout saw cutting along the grout joint beside a cracked tile, with blue painter's tape along the edges of the neighboring tiles and an arrow showing the back and forth motion
  3. Score an X and tap the tile outWith safety glasses and gloves on, score two lines corner to corner across the tile. Use a glass cutter or a carbide scribe, and press firmly. Hold a cold chisel or a large nail set at the center of the X. Tap it with a hammer in light, controlled taps until the tile breaks. Then work outward toward the edges. Hold the chisel at a low angle and drive toward the center, not toward the good tiles. Remove pieces as they loosen. Never pry against a neighboring tile. If the tile won't break with light taps, score it again rather than hitting harder. Hard blows can crack the backing or the next tile.
    Something went wrong?
    • A neighboring tile chipped Stop and check it. A small chip on the edge can often be hidden by grout. A crack means that tile needs replacing too, so work on it the same way.
    Scored X across a cracked wall tile with a cold chisel held at its center and a hammer tapping the chisel, short arrows showing light taps, and safety glasses beside
  4. Scrape the old adhesive flatClean the opening so the new tile can sit flush. Use a stiff putty knife, a margin trowel or the cold chisel held nearly flat to the wall. For hard spots, tap the chisel lightly with the hammer, again at a low angle so you don't gouge the wall. Scrape out loose grout along the edges of the neighboring tiles too. Lay a straightedge across the opening. You need room for the new tile plus a thin layer of adhesive. Vacuum the dust. If the backing is crumbling, soft or wet, stop. In a pre-1980 home, don't sand or grind old adhesive until it's tested for asbestos.
    Something went wrong?
    • I gouged the drywall or backer Fill a shallow gouge with a little adhesive and let it set before you tile. A deep or wide hole, or wet backing, needs a patch first.
    Side view of a wall with an empty tile opening, a putty knife held flat scraping off bumps of old adhesive, and a straightedge across the neighboring tiles showing the depth
  5. Set the new tile with adhesive and spacersDry-fit the new tile first. It should sit flush with its neighbors and leave an even joint all around. Spread a thin, even coat of adhesive on the back of the tile. This is called back-buttering. Premixed tile adhesive works for many small wall repairs. In a shower or tub surround, use a product the maker rates for wet areas. Press the tile in with a slight twist until it's flush. Push tile spacers into the joints to center it. Run a few strips of painter's tape across it onto the next tiles so it can't slide. Wipe off adhesive that squeezes out. Let it cure as the label says, often 24 to 48 hours.
    Something went wrong?
    • The tile sits proud of its neighbors Pull it right away, scrape some adhesive off the wall or tile back, and press it in again. Once the adhesive sets, it's much harder to fix.
    New white tile pressed into the wall opening with adhesive on its back, plastic spacers in the joints and strips of tape across it holding it level with the tiles around it
  6. Grout, seal and caulkAfter the adhesive cures, pull the spacers and tape. Pick grout by joint width, as the grout maker says. One major brand rates its sanded grout for joints from 1/8 to 1/2 inch and points to non-sanded grout for joints up to 1/8 inch. Many wall tile joints are 1/16 to 1/8 inch, so non-sanded often fits. Press grout into the joints with a rubber float held at an angle. Wipe the haze with a damp sponge. Where the tile meets a tub, counter or inside corner, use matching caulk, not grout. Let cement grout cure as the label says. Then seal it if the maker recommends it.
    Something went wrong?
    • The new grout is a different color New grout often looks darker or brighter than old grout. A grout colorant pen can help, or regrout the whole small area so it matches.
    Rubber grout float pressing grout diagonally into the joints around the new tile, with a damp sponge nearby and a caulk line along the bottom where the tile meets the tub

Watch it done

How To Replace Bathroom Tiles | Ask This Old HouseBy This Old House on YouTube. Their method may vary a little from ours.
Watch on YouTube
How you'll know it's fixed
  • The new tile sits flush with its neighbors
  • It sounds solid when you tap it
  • Grout joints are full and even all around
  • Corners and edges at the tub or counter are caulked, not grouted

Tile sounds hollow? The adhesive may not have full contact. Reset it before you grout.

If it comes back

If the new tile cracks again in the same spot, the wall behind is probably moving or wet. Check for soft spots and leaks. In a shower, cracked or missing grout lets water in, so see how to regrout tile for the joints around it.

If the caulk line along the tub or counter keeps splitting or getting moldy, it's time to redo it. See how to recaulk a bathtub. Grout in a corner where two surfaces meet tends to crack, which is why caulk goes there.

If your crack is in a floor tile, the method is similar but the tile and adhesive are thicker. See how to replace a cracked floor tile. For a refresher on controlled taps, see how to use a hammer.

Let the chisel do the workLight taps on a sharp cold chisel break tile better than hard swings. If a piece won't come loose, score it again or move the chisel closer to the center. Gentle work protects the tiles next to it.
Renting?In a rental, cracked tile is usually the landlord's repair, especially in a shower. Take a photo and report it. Don't chisel out tile without permission. Tell them right away if the wall feels soft or tiles sound hollow.
Call a tile pro ifTiles sound hollow or move, the wall is soft or stained, there's mold behind the tile, several tiles are cracked, the adhesive may contain asbestos, or you can't find a match. Stop if chiseling cracks the tiles next to it.Fix it yourself or call? Compare the cost →

What a pro typically charges (a rough estimate; prices vary by area): A tile installer or handyman typically charges about $100–$300 to replace one or a few wall tiles. Water damage repairs cost much more.

Find a tile pro near you

Something else going on?

Cracked wall tile questions

Can you replace one tile without removing others?

Usually, yes. Cut out the grout around it first, then break it out from the center with light taps. That keeps the force away from the tiles next to it.

How do you remove a wall tile without breaking the ones next to it?

Cut out all the grout, tape the neighbors, score an X and tap a cold chisel from the center outward at a low angle. Never pry against a good tile.

What adhesive should I use to replace a bathroom wall tile?

Premixed tile adhesive works for many small dry-area repairs. For a shower or tub wall, use one the maker rates for wet areas, and follow its cure time before grouting.

Should I use sanded or unsanded grout on wall tile?

Go by joint width. Non-sanded grout is often rated for joints up to 1/8 inch. Sanded grout is often rated for 1/8 to 1/2 inch. Check your grout's label.

Is a cracked shower tile a sign of water damage?

It can be. If tiles sound hollow, move, or the wall feels soft, water may be behind them. Have a tile pro check it before replacing the tile.

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About the authors

GrabTheHammer Team

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  • Safety first
  • Tells you when to call a pro

We're a small team of writers and editors who check every guide against manufacturer instructions and common code requirements. Our goal is to help you understand the problem, tackle what you safely can and know when to call a pro.

Checked against: Custom Building Products SimpleFix and Polyblend Plus technical data sheets; US EPA asbestos guidance for homeowners.

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A helpful next stepHow to regrout tileRefresh the grout around the new tile.