Replace one cracked ceramic wall tile
A single cracked wall tile in a bathroom or kitchen backsplash can usually be swapped out without touching the rest of the wall. The job is mostly patience: cut out the grout, then break the bad tile into small pieces with light hammer taps on a cold chisel. Rushing or prying is how good tiles next to it get chipped. Before you start, make sure the wall behind is solid and dry. A crack can be a sign of water damage, and then a new tile won't fix the real problem.


How a wall tile is held on
Each wall tile is stuck to the wall with a thin layer of adhesive. That's either a cement-based thinset mortar or a premixed adhesive, sometimes called mastic. The adhesive sits on drywall, cement board or an older mortar bed. Grout fills the joints between tiles. It locks them together and keeps out water and dirt. Because grout bonds the edges, you can't just pull one tile off. You have to cut the grout first, or the force passes into the tiles next to it and chips them.
A tile cracks for a few reasons. Something hard hit it, the house moved, or the wall behind is flexing or wet. A crack from a bump is a one-tile problem. A crack plus tiles that sound hollow when tapped, loose grout, or a soft spot in a shower wall points to water behind the tile. In that case the backing may be rotting, and mold can grow inside the wall. That needs a bigger repair than one tile.
Why a wall tile cracks
A dropped bottle, a towel bar yanked loose or a door handle hitting it.
Cracks may run across several tiles or follow a stud.
Hollow-sounding, loose tiles or a soft wall in a shower.
A crack spreads from a hole for a hook or holder.
Spots with little adhesive let the tile flex and crack.
Less often, a tile by a hot pipe or vent may crack.
| You notice | Likely cause | Start at |
|---|---|---|
| Crack with hollow tiles or a soft wall | Check the wall first; may need a pro | Step 1 |
| One cracked tile, wall feels solid | Cut out the grout around it | Step 2 |
| Grout is out | Score an X and tap the tile out | Step 3 |
| Old adhesive left on the wall | Scrape it flat | Step 4 |
| Opening is clean and flat | Set the new tile | Step 5 |
| Tile is set and cured | Grout, seal and caulk | Step 6 |
Let's fix it
- Check the wall and find a matching tileTap the cracked tile and the tiles around it with the handle of a screwdriver. Solid tile sounds sharp. A hollow, dull sound means the adhesive has let go. Press on the cracked tile. If it moves, or the wall feels soft, look for loose grout or dark stains. In a shower, those signs often mean water got behind the tile. Stop there and call a tile pro, because the backing may be rotted or moldy. If the wall is solid, look for a spare tile. Match the size, color, finish and thickness. Many older bathroom wall tiles are 4-1/4 inches square, but measure yours. A hairline crack in a solid tile can wait until you have a match.

- Cut out the grout and tape the neighborsPut on safety glasses. Turn off the breaker if an outlet or switch is within reach of the tile. Wall tile joints are often 1/16 to 1/8 inch wide, so a thin carbide blade fits best. Put on a dust mask. Run a grout saw back and forth along each joint around the cracked tile. Or use an oscillating tool with a grout blade at low speed. Keep the blade in the center of the joint, and go down until you see adhesive or the wall. Take light passes rather than forcing it. The blade can slip and scratch the next tile. Then put painter's tape along the edges of the tiles around the opening. It helps protect their glaze from chips and slips. Vacuum the dust as you go.

- Score an X and tap the tile outWith safety glasses and gloves on, score two lines corner to corner across the tile. Use a glass cutter or a carbide scribe, and press firmly. Hold a cold chisel or a large nail set at the center of the X. Tap it with a hammer in light, controlled taps until the tile breaks. Then work outward toward the edges. Hold the chisel at a low angle and drive toward the center, not toward the good tiles. Remove pieces as they loosen. Never pry against a neighboring tile. If the tile won't break with light taps, score it again rather than hitting harder. Hard blows can crack the backing or the next tile.

- Scrape the old adhesive flatClean the opening so the new tile can sit flush. Use a stiff putty knife, a margin trowel or the cold chisel held nearly flat to the wall. For hard spots, tap the chisel lightly with the hammer, again at a low angle so you don't gouge the wall. Scrape out loose grout along the edges of the neighboring tiles too. Lay a straightedge across the opening. You need room for the new tile plus a thin layer of adhesive. Vacuum the dust. If the backing is crumbling, soft or wet, stop. In a pre-1980 home, don't sand or grind old adhesive until it's tested for asbestos.

- Set the new tile with adhesive and spacersDry-fit the new tile first. It should sit flush with its neighbors and leave an even joint all around. Spread a thin, even coat of adhesive on the back of the tile. This is called back-buttering. Premixed tile adhesive works for many small wall repairs. In a shower or tub surround, use a product the maker rates for wet areas. Press the tile in with a slight twist until it's flush. Push tile spacers into the joints to center it. Run a few strips of painter's tape across it onto the next tiles so it can't slide. Wipe off adhesive that squeezes out. Let it cure as the label says, often 24 to 48 hours.

- Grout, seal and caulkAfter the adhesive cures, pull the spacers and tape. Pick grout by joint width, as the grout maker says. One major brand rates its sanded grout for joints from 1/8 to 1/2 inch and points to non-sanded grout for joints up to 1/8 inch. Many wall tile joints are 1/16 to 1/8 inch, so non-sanded often fits. Press grout into the joints with a rubber float held at an angle. Wipe the haze with a damp sponge. Where the tile meets a tub, counter or inside corner, use matching caulk, not grout. Let cement grout cure as the label says. Then seal it if the maker recommends it.

Watch it done
- The new tile sits flush with its neighbors
- It sounds solid when you tap it
- Grout joints are full and even all around
- Corners and edges at the tub or counter are caulked, not grouted
Tile sounds hollow? The adhesive may not have full contact. Reset it before you grout.
If it comes back
If the new tile cracks again in the same spot, the wall behind is probably moving or wet. Check for soft spots and leaks. In a shower, cracked or missing grout lets water in, so see how to regrout tile for the joints around it.
If the caulk line along the tub or counter keeps splitting or getting moldy, it's time to redo it. See how to recaulk a bathtub. Grout in a corner where two surfaces meet tends to crack, which is why caulk goes there.
If your crack is in a floor tile, the method is similar but the tile and adhesive are thicker. See how to replace a cracked floor tile. For a refresher on controlled taps, see how to use a hammer.
What a pro typically charges (a rough estimate; prices vary by area): A tile installer or handyman typically charges about $100–$300 to replace one or a few wall tiles. Water damage repairs cost much more.
Find a tile pro near you