Heating & cooling

AC not cooling? Check these first

It's 95 degrees, the AC is running, and the air coming out feels like a sigh. Before you pay for an emergency service call, run through these checks. A surprising number of "broken" air conditioners are really a clogged filter, a thermostat setting, or an outdoor unit choked with dust.

Central AC system showing thermostat, indoor air filter, outdoor condenser fan, dirty fins and disconnect box
AC not cooling? Check the thermostat setting (1) and air filter (2) inside, then the outdoor unit: the fan (3), dirty fins (4) and the disconnect switch (5).

What's actually going on

Central air works by pulling heat out of your house and dumping it outside. The indoor part cools the air, and the outdoor unit, called the condenser, releases the heat through a big grid of metal fins while a fan blows across them. If air can't move through the filter inside, or through the fins outside, the whole system struggles. That's why the first fixes are all about airflow.

One warning sign to know: if you see ice on the copper lines or the indoor unit, turn the cooling off and let it thaw. Running a frozen system can damage the compressor, the most expensive part.

Why it happens

A clogged air filter

The single most common cause. Without airflow, the indoor coil can even freeze over.

A thermostat setting

Fan set to ON instead of AUTO blows room-temperature air between cooling cycles, which feels like the AC isn't working.

Dirty outdoor coils

Dust, grass clippings and cottonwood fluff block the fins, so the unit can't get rid of heat.

A failed part or low refrigerant

A bad capacitor, a stopped fan, or a refrigerant leak needs a licensed technician.

Before you startTurn off power at the outdoor disconnect before touching or cleaning the outdoor unit.

Let's fix it

0 of 5 done
  1. Check the thermostatSet it to COOL, fan on AUTO, and a temperature at least 3 degrees below the room. Replace the batteries if the screen is dim or blank. It sounds obvious, but it's the most common fix.
    Thermostat display set to COOL at 72 degrees with the fan on AUTO
  2. Replace the air filterA clogged filter starves the system of air and can freeze the indoor coil. If yours is gray, swap it now.
    Clogged gray air filter pulled out next to a clean white replacement
  3. Check the breakers and the outdoor switchLook for a tripped breaker labeled AC or condenser, and make sure the disconnect box on the wall by the outdoor unit is on.
    Breaker panel with the AC breaker tripped and the outdoor disconnect switch pulled out
  4. Clean the outdoor unitTurn the power off at the disconnect. Clear leaves and weeds 2 feet back, then gently hose the fins from the outside in. Never use a pressure washer, which flattens the fins.
    Outdoor AC condenser with leaves cleared away and a garden hose gently rinsing the fins
  5. Give it time and check the airTurn the power back on, wait 5 minutes, and run it for 30 minutes. Air from the vents should feel about 15 to 20 degrees cooler than room air.
    Hand near a ceiling supply vent feeling cool air after the AC runs for 30 minutes

Still not fixed?

If the outdoor unit hums but its fan isn't spinning, turn the power off right away. That's usually a failed capacitor, a quick repair for a technician, but running it that way can damage the compressor.

If the indoor unit runs but the outdoor unit is silent, check the outdoor disconnect and breaker again, and look at the thermostat wiring for anything chewed or loose.

Tip from experienceOn really hot days, even a healthy AC may only keep the house about 20 degrees below the outside temperature. Closing blinds on sunny windows helps it keep up.
Time to call a pro if you seeIce on the lines, a humming or clicking outdoor unit with the fan not spinning, hissing sounds, or warm air after all these checks. Low refrigerant and failed capacitors need a licensed HVAC technician.

What a pro charges: A typical AC service call runs $100–$300. A capacitor replacement usually costs $150–$400; refrigerant leak repairs can run $300–$1,500.

Common questions

Why is my AC running but not cooling?

The most common causes are a dirty filter, a thermostat set to fan-only, a tripped breaker on the outdoor unit, or dirty condenser fins. Check those before calling for service.

Why is there ice on my AC lines?

Usually restricted airflow from a dirty filter, or low refrigerant. Turn cooling off, run the fan to thaw it, replace the filter, and call a technician if it refreezes.

How cold should the air from my vents be?

About 15 to 20 degrees cooler than the air in the room.

About the authors

Grab the Hammer Team

We're a small team of home repair writers and editors who test our advice against manufacturer instructions and common code requirements. Our goal is simple: help you fix what you safely can, and know when to call in a pro.

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