Kitchen & laundry

Stop a washing machine from shaking or walking

A washer that bangs or creeps across the floor during the spin cycle is usually uneven: an unbalanced load, feet that aren't level, or, on a new machine, shipping bolts that were never removed. All three are free to fix, and checking them in that order takes about 20 minutes.

Quick answerSpread the load evenly, make sure the shipping bolts are out on a new machine, and level the feet and lock them in place.
Easy20–30 min$0–30
Washer with a level on top, a short front foot, a bunched load and shipping bolts on the back
Why a washer shakes: check it's level (1), look for a short foot (2), spread a bunched load (3), remove shipping bolts on new washers (4) and tighten the lock nut (5).

Why spinning makes it shake

During the spin cycle, the drum turns fast enough that a small imbalance becomes a big force. If one foot is a little short, or the wet laundry is bunched on one side, the whole machine rocks, and each rock pushes it a little further across the floor.

New washers ship with bolts through the back that lock the drum in place for transport. Left in, they make the machine shake hard from the very first spin, so they need to come out before the first load.

What makes a washer shake

An unbalanced load

One heavy item, or a load bunched on one side.

Uneven feet

A foot that's too short or has crept loose.

Shipping bolts left in

A new machine shakes hard until they're removed.

A floor that flexes

Upper floors and older wood floors can bounce. Anti-vibration pads help a little.

Worn suspension

The shocks or springs that hold the drum wear out over the years.

When does it shake?
When it happensLikely causeFix
Only with bulky or very small loadsUnbalanced loadRebalance; add towels.
From the very first loadShipping bolts still inRemove them following the manual.
It rocks when you press a cornerUneven feetLevel the feet and lock them.
Every load, level and balancedWorn suspension or a flexing floorCheck the drum; call for repair.
Stop it firstStop the washer before you reach in or adjust anything, and never try to hold a shaking machine in place while it spins.

Let's fix it

0 of 5 done
  1. Stop and rebalance the loadPause the cycle, open the door once it unlocks, and spread the laundry evenly around the drum. A single heavy item like a bath mat or a comforter is often the cause.
    Wet laundry bunched on one side of the drum spread evenly around it
  2. Check for shipping boltsOn a new or recently moved washer, look at the back for bolts with plastic spacers. Remove them following the manual, and keep them for the next move.
    Shipping bolts with plastic spacers being removed from the back of a new washer
  3. Check that it's levelSet a level across the top, front to back and side to side. Then press down on each corner. If it rocks, one foot isn't touching the floor.
    Level set across the top of a washing machine showing the bubble off center
  4. Adjust the feetLoosen the lock nut on a front foot, turn the foot to raise or lower that corner, then tighten the lock nut against the cabinet so it can't creep. On many top-loaders the rear feet adjust themselves: with the washer empty, tilt it forward a few inches and set it back down.
    Front washer foot turned to the right height, then its lock nut tightened up against the cabinet
  5. Test with a spin cycleRun a rinse and spin with a few towels spread evenly. It should hum and vibrate a little, but not bang or move.
    Washer running a spin cycle with a few towels, staying in place

If it still bangs with a balanced load

If it's level and the load is balanced, push down firmly on the top edge of the drum through the door. It should spring back without bouncing. A drum that bounces or sags may have worn shocks or springs.

If the floor itself flexes when you walk near the washer, pads under the feet help. On a weak floor, a carpenter can advise on stiffening it.

Load it evenlyWash heavy items with a couple of towels to balance them, and don't overload the drum. Small loads and single heavy items are the ones most likely to throw it off.
Call for repair ifIt shakes with a balanced load on a level floor, it grinds or thumps loudly, the drum sags or bounces when you push on it, or it leaks during the spin. Worn suspension parts or bearings are a repair job.

What a pro typically charges (a rough estimate; prices vary by area): An appliance repair visit typically costs $100–$200. Replacing washer shocks or suspension springs usually runs $150–$350.

Other laundry problems

Shaking washer questions

Is it normal for a washer to shake during spin?

A little vibration is normal. Banging, rocking or moving across the floor isn't.

Can a shaking washer damage anything?

It can. Repeated banging wears the suspension, can loosen hoses and can damage the floor or nearby walls.

Do anti-vibration pads work?

They help on hard or slightly uneven floors, but they won't fix an unbalanced load or a washer with its shipping bolts still in.

Why does it walk only on some loads?

Small loads and single heavy items, like a rug or a pair of jeans on their own, are the hardest to balance. Add a few towels.

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